FAQ
TALK TO US
We'd love to hear from you
E-MAIL
bigcloudzsale@gmail.com
CONTACT (Whatsapps)
Tel: +6016-555-0552
1
How do I
place an order?
Its very easy! Just click onto BUY NOW button & you will directed to your shopping cart. You may click return button shall you desire to continue to purchase another products. Press checkout button shall you need to proceed with the payment.
2
Payment
& Shipping
LOCAL CUSTOMERS: Shipping rates are based on quantity. We will use Pos Laju courier service. Below are the standard delivery period to reach to your door step from the date of payment made:
-
2 working days - within Klang Valley
-
2-3 working days - outside Klang Valley
-
3-4 working days - East Malaysia
-
4-5 working days - Singapore & Brunei
INTERNATIONAL CUSTOMERS OUTSIDE OF THE MALAYSIA: There is no shipping for international at this moment except Brunei & Singapore.
IMPORTANT: For countries that prohibit the use of ecig products, we are not responsible for any incidents that occur.
3
4
Secure ordering
& payment options
Returns
& Refunds
You may secure your order(s) by payment made via bank-in cash, or credit card using Paypal.
*Bank-in cash: Our account details shall appear after checkout.
Due to health and safety reasons there are no returns on E-Liquid.